Photo: Toronto City Hall, Ontario, Canada. Client: Tabi International
Founded in 2001 by Rod Olson and Kim Ng, Olson-Ng provides over 40 cumulative years of retail industry experience.
Olson-Ng prides itself in being the “no PowerPoint” consultants: their engagements are fully hands-on, digging in and working side-by-side with their clients to identify, create and execute solutions that meet the current and future needs of their clients. Their approach includes extensive research on a client’s identified requirements, extension of that research into all touch points to gain a broad-based scope of understanding and possible effects, and only then, the development and presentation of a solution template for management that offers a clear, concise, comprehensive and cost-effective proposal. Implementation is achieved through consensus building within an organization as enhancements evolve and are executed. Their success has been measured by the number of requests by their clients to return for new consulting engagements.
“Rod’s expertise and knowledge in operations, planning and allocation and business intelligence systems is unparalleled and is a needed asset in many companies today… While Rod is working on problem solving, business planning and system development, he is also training, teaching and leading others around him.”
- Maria Leo Vice President, Merchandising and Business Analytics
Godiva Chocolatier, Inc.
Both Mr. Olson and Ms. Ng have extensive backgrounds in merchandise financial and assortment planning, allocation and replenishment, and system selection and implementation. Recent engagements focused on the current rapid shift of brick and mortar retailing to digital platforms requiring redirection of merchandising, planning and forecasting and the use of digital metrics to monitor and drive productivity. Ongoing engagements have continued to focus on the current global economic uncertainty requiring new and stronger ways for planning and forecasting, managing businesses on tighter inventories, and loosening the bonds of older financial and inventory models that no longer work in this challenging environment of changing and evolving market demands.